Privacy Policy for Lifti Pay
This Privacy Policy explains how Lifti Pay (“Lifti Pay,” “we,” “us,” or “our”) collects, uses, and discloses the personal information you provide or that we gather when you use our websites, mobile applications, software, platforms, and services (“Services”). Before using our Services or sharing any personal information with us, please review this Privacy Policy carefully.
Certain Lifti Pay Services may be governed by a separate privacy policy that details how we collect, use, and disclose personal information specific to that service. If a different privacy policy applies to a particular Service, it will take precedence over this one. We do not collect any data unrelated to the services we provide.
Why We Need Your Information and Access Permissions
Lifti Pay requires personal information to provide services efficiently and to facilitate transactions through our platform. With your consent, we may also need access to your device’s camera and storage if you wish to upload documents or images as part of the Lifti Pay Business self-sign-up process. Storage access is also required to enable bulk uploads of orders and customer details.
Personal Data We Collect
When you use our website, app, or services, we may collect various types of personal data, including but not limited to:
Registration and Usage Information
When you register an account with Lifti Pay, we collect the necessary personal data to provide and fulfill the Services you request. Depending on the selected Services, we may require your name, address, mobile number, email address, and identification details.
Transaction and Experience Information
When you engage in transactions using our Services, such as sending or receiving payments, we collect data related to those transactions, including amounts processed, merchant details, payment instruments, device information, technical usage data, and geolocation details.
Participant Personal Data
We collect personal data of individuals involved in transactions, such as:
- Sending Bills: If you send or upload bills, we collect details such as names, addresses, phone numbers, and financial account information of recipients.
- Requesting Bill Payments: If you request a payment from a customer, we collect details about the account holder, including name, postal address, mobile number, email, and bill-related information.
Additional Personal Data
If you choose to access specific features, enhanced services, or optional functionalities within our platform, we may collect additional personal data with your consent.
Data from Third-Party Sources
Where permitted by law, we may obtain information from external sources such as government agencies, credit bureaus, and data providers.
Other Information We Collect
We may also gather information through interactions with customer support, responses to surveys, or general communications. Even if you use our Services without creating an account, we may collect limited personal data necessary for transaction processing, fraud prevention, and legal compliance.
Personal, Banking, and Business Documents for Onboarding
To facilitate account verification and onboarding, we require access to your device’s gallery, camera, and files. This allows you to conveniently upload necessary documents, capture photographs for identity verification, and scan physical documents.
How We Collect and Use Your Personal Information
“Personal Information” refers to data that identifies or can be linked to you directly or indirectly. We collect personal information:
- Directly from You: When you interact with our Services, create an account, or communicate with us.
- Automatically: Through cookies, tracking technologies, and analytics tools.
- From Third Parties: Such as business partners, affiliates, and social media platforms.
We use this information to:
- Create and manage your Lifti Pay account.
- Process payments and transactions.
- Provide customer support.
- Improve our Services and marketing efforts.
- Comply with legal and regulatory obligations.
- Prevent fraud and security risks.
How We Share and Disclose Your Information
Your personal data may be shared:
- With Your Consent: For public testimonials or reviews.
- With Service Providers: Companies that assist with hosting, marketing, communication, and payment processing.
- With Business Partners: To facilitate transactions and services.
- For Legal Compliance: If required by law or regulatory authorities.
- In Business Transfers: If Lifti Pay undergoes a merger, acquisition, or similar transaction.
Your Rights and Choices
- Access and Updates: You can modify or remove your personal data through your account settings.
- Marketing Preferences: You may opt out of marketing emails via the unsubscribe link.
- Account Deletion: You can request account deletion after securely exporting your data.
Tracking Technologies and Cookies
Lifti Pay uses cookies and tracking technologies to analyze trends, administer services, and improve user experiences. You can manage cookie settings in your browser, though some features may be limited if cookies are disabled.
Data Retention and Security
We retain personal data as long as necessary for service provision, legal compliance, and security. We implement industry-standard security measures, but absolute protection cannot be guaranteed.
User Rights
Customers have the right to:
- Access Personal Data: Request details about collected personal data.
- Request Data Deletion: Ask us to remove your personal information, subject to legal limitations.
- Non-Discrimination: Exercising these rights will not affect the services you receive.
Contact Information
For inquiries about this Privacy Policy, contact us at: